Privacy Policy
This privacy policy explains how Knuckles Valley collects, uses, maintains, and discloses information from users ("Users") of the Knuckles Valley website ("Site"). It applies to the Site and all products and services offered by Knuckles Valley.
Personal Identification Information
We may collect personal identification information from Users in various ways, such as when they visit our site, register, place an order, fill out a form, or engage in other activities, services, features, or resources available on our Site. Users may be asked for their name, email address, mailing address, phone number, credit card information, and other personal details.
We collect personal identification information only if Users voluntarily provide it. Users can refuse to supply personal information, but this may prevent them from participating in certain Site-related activities, like making a purchase.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, type of computer or device, and technical details about Users' connection to our Site, such as the operating system and Internet service provider.
Web Browser Cookies
Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping and sometimes to track information about them. Users can set their browsers to refuse cookies or alert them when cookies are being sent. However, some parts of the Site may not function properly if they do so.
How We Use Collected Information
Knuckles Valley may use Users' personal information for the following purposes:
- To process transactions: We use the information provided by Users when placing an order to process that order and communicate about it.
- To send periodic emails: We may use the email address to send Users information and updates about their order, respond to inquiries, questions, and other requests.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices of websites linked to or from our Site. These sites and services may have their privacy policies and customer service policies. Browsing and interaction on any other website, including those linked to our Site, are subject to that website's own terms and policies.
Third-Party Payment Gateway
We use a third-party payment gateway to process payments made through our Site. Users' credit card information is encrypted and securely transmitted to the payment gateway. We do not store Users' credit card information on our servers.
Google Analytics
We use Google Analytics to help us understand how our Site is used and to improve our services. Google Analytics collects information such as Users' IP address, browser type, operating system, and other technical details. This information is used to create reports on website traffic and usage. Google Analytics does not collect any personally identifiable information.
By using our Site, Users consent to the processing of data about them by Google Analytics as described above.
Changes to This Privacy Policy
Knuckles Valley may update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@knucklesvalley.com.